I did a search for both IMAIL and MAPI but no results.Thanks Like Show 0 Likes(0) Actions 14. I don't know have much you use Adobe Reader but you may have the same problem everytime Adobe Reader has a new update. Choose "File" --> Export 3. I can't attach the OTL.txt file as it is too big - the forum limit is 200kb, and the file is 247kb. Check This Out
Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Connect Communities Security Center Find a Partner Events Webcasts Contact Us About We have seen this problem posted in many forums but the simple solution we outline below which has not been properly documented as we have done so here. Microsoft was no help. Even if you are logged in as a system administrator, you may encounter this error if the system has been upgraded from a previous version of Windows.The action below requires updating https://www.symantec.com/connect/forums/error-1402-could-not-open-key-hkeylocalmachinesoftwaresymanticsymantec-endpoint-protectionsmc
gojoagogo May 12, 2010 1:41 PM (in response to Steve3153) You're welcome. If you continue to get this "Could not open key" message, on the exact same keys, then you didn't do the above operations correctly. Please exit the registry by choosing "File" from the top left hand corner of the window and click "Exit".
Given the widespread error 1402 problem, Adobe ought to expend some effort to come up with an easy fix.Steve Like Show 0 Likes(0) Actions 27. Click "Save".Now to edit the registry. 1. This kind of gets my blood boiling because I have used Roxio for some time and bought several versions (without problems), and it kind of feels like they could care less I have Adobe Photoshop 7 and also Nikon software on my machine, and I see where others suggest removing certain software in order to install Creator 9 because of the CD
I have been using a pdf reader called Pokat. When I described the problem to him he saw no reason for it. Microsoft Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information. In the menu, select "Edit", "Permissions".
This one-key fix worked for us. The Highlander "There can be only one!" Back to top #18 jlc jlc Rookie Members 11 posts Posted 19 January 2007 - 07:42 PM "Error 1402. Georgegeorge Me Too0 Last Comment Replies Dick Evans Guru Norton Fighter25 Reg: 08-Apr-2008 Posts: 12,957 Solutions: 430 Kudos: 1,467 Kudos0 Re: cannot re-install Norton Ghost 15 Posted: 01-Sep-2011 | 8:21PM • I have Windows 7, 64-bit, Firefox 3.63, Adobe Reader 9.2.
Open the "Classes" key, and click on "Installer" . http://www.dllsafe.com/windows-error/34992.html jolenejude May 10, 2010 10:03 AM (in response to pwillener) Ok people, I am really green when it comes to computers. Choose "Permissions..." On the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "Administrator", "Administrators" and "SYSTEM" accounts. In the menu, click "Security", "Permissions." Click the button marked "Advanced." Check "Reset Permissions on all child objects.", then click OK 10.
A dialog will come up. 4. his comment is here The error message that starts this thread is pretty specific as to what the installation is doing at the time of failure so someone at Roxio ought to have some idea It is strongly recommended that you completely back-up your computer or at least the registry before taking this action. Am I way off base?
Re: How to overcome Error 1402 on Reader 9.3 installation? Select "Add", type in SYSTEM and select OK. 8. If you did not make any changes, continue with step 9. 9.Open the "Classes" key, and click on "Installer" . this contact form Microsoft's built-in backup program allows for the "system state" to be selectively backed up.
Back to top #2 Beerman Beerman Digital Beer Guru Digital Guru -6,254 posts Gender:Male Location:Just outside the Big Easy Posted 15 October 2006 - 01:59 PM Having heck of time getting Life is good! Re: How to overcome Error 1402 on Reader 9.3 installation?
Avast found multiple infections (dozens of different bugs like Agent KR, Trojano, Adware-gen, Crypt-FOV, Hoax Alarm, Winshow, and probably swine flu and Ebola).The PC is now quite a bit faster. You can do a search of your C drive to find the registry. These are saved in the same location as OTL.[*]Post both logs[/list][/list] Pondus: --- Quote ---have tried to uninstall Norton, but when it gets to the stage of removing system registry values,--- Verify that you have sufficient access to that key, or contact your support personnel.
I also get told that the error is with 637099FB-45FD-43C7-9651-6FB540DBB749 which I assume is a Registry Address or Key? I could try a new download, but I am skeptical because I had the same problem with Roxio 8. Could not open key: UNKNOWN...' The error is generally caused by insufficient or incorrect permissions on the named registry keys, or parent container of such registry keys. navigate here MORE INFORMATIONThe error indicates that you do not have sufficient permissions to update the system registry.
It is possible that updates have been made to the original version after this document was translated and published. In our own case we simply could not un-install MSXML v4 from the "Add/Remove" control panel. A Quick Overview When installing or un-installing Microsoft Windows component technologies on Windows Vista/Seven/Win2K8-Server (or newer) you may encounter a message box similar to "Error 1402. Create/Manage Case QUESTIONS?
Easy CD & DVD Creator 6: To fix this error, the windows registry needs to be repaired using the Microsoft utility Scanreg. Check "Allow" for "Read" and for "Full Control", then click OK Expand HKEY_LOCAL_MACHINE and repeat steps 3, 4 for the keys "Software" and "System" Expand the "Software" key, and repeat steps You should always take a registry backup before attempting any edits. Good luck everyone, either in installing or getting your money back.That last user is right.
It points to registry problem in Hkey_Local_Machine\Software\Microsoft\Windows\Current version\Run\Optional Components\IMAILI have read instructions to correct error 1402 but I am still having problems. wbm5656 May 9, 2010 8:03 PM (in response to gojoagogo) Put this in the FWIW category - but I was having the same 1402 error involving msfs registry key (XP) when Norton Error 1402 error codes are often brought on in one way or another by faulty files_new in the Microsoft Windows OS. This will open advanced tools and you need to choose the "repair permissions" option.
Grant FULL access to this folder, and check the box to allow the same permission to be granted to this key's sub-folders (descendants). On the Tools menu, click Registry Checker. Norton seems to have closed up thier "support shop" Or did I miss it?? I have Adobe Photoshop 7 and also Nikon software on my machine, and I see where others suggest removing certain software in order to install Creator 9 because of the CD
I have tried 4 or 5 times to install after trying different fixes and I get the same result. Windows XP1. Related Articles AutoCAD Forum Connect with peers and Autodesk in our forums, read community articles, and submit your ideas. Could not open key: UNKNOWN...' Step-by-Step Instructions for Windows Vista/Seven/Win2K8-Server Users Microsoft Windows users will find the following short tutorial useful for solving the 'How to fix 'Error 1402.
Verify that you have sufficient access to that key, or contact your support personnel." So I cleaned the computer, installed Norton 360 and ran a virus scan - no virus.